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CUSTOMER SERVICE

Need assistance? Our support team is ready to help! Reach out via email or phone for quick responses to your questions, orders, or product support. We’re here to ensure your satisfaction!

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CALL US

MON-SAT: 11am to 7pm

+91 98312 86582

CHAT WITH US​

Representatives and Advisors are available:

MON-SAT: 11am - 7pm

  • Do you offer beaded bracelets with initials or name customization?
    Yes! Our custom beaded bracelets allow you to add initials, names, or meaningful words—a perfect match of style and sentiment.
  • Do you have jewelry for sensitive skin?
    Yes, all our pieces are nickel-free, lead-free, and hypoallergenic—ideal for sensitive
  • How long does shipping take? Is it free across India?
    Yes, we offer free shipping across India, on orders above 999 with standard delivery taking 3–5 business days, to reach you. Processing time is 1-3 days.
  • Do you offer any discount codes or ongoing sales?
    Yes! Keep an eye out for sale announcements and unlock exclusive discount codes by signing up for our newsletter. You can use coupon code ARICA to get 5% on orders.
  • What makes Arica different from other affordable jewelry brands in India?
    Arica blends premium quality, handmade love, and coastal-inspired aesthetics in every piece. Plus, our jewelry is anti-tarnish, hypoallergenic, and created for teens, young and middle-aged women who want affordable luxury.
  • What kind of jewelry does Arica offer?
    We offer a range of beach-inspired and everyday wear jewellery, including rings, bracelets, necklaces, earrings, and anklets, made for everyday wear with a coastal boho chic twist.
  • Where can I buy anti-tarnish coastal jewelry online at the best price?
    You can shop Arica’s exclusive coastal-inspired anti-tarnish jewellery directly on our website, (https://www.arica.co.in) at the best price—with free shipping on orders above 999 across India!
  • Is Arica a women-led, ethical jewelry brand in India?
    Yes, Arica is a women-led, proudly Made-in-India brand that values ethical sourcing for its ready made pieces, slow design, and empowering everyday luxury.
  • Is Arica jewelry tarnish-free and waterproof?
    Yes! Our jewellery is designed to be anti-tarnish for upto 2-3 years and crafted to be water-resistant, so you can wear it worry-free—even on beach vacations or monsoon days. However to increase the life of the jewellery, do not wear it in chlorine water, or sea water, however you can easily wear it for the vacation.
  • Are there any limited edition or exclusive collections at Arica?
    Yes! We often launch limited edition collections inspired by coastal elements. Check our new arrivals section and shop all, before they sell out.
  • Can I customize my Arica jewellery?
    We currently offer personalized options like choosing your own charms to create a charms necklace or bracelet with initials and more than 500 designs.
  • Is your jewelry safe for beach vacations and coastal weather?
    Totally. Arica is inspired by the beach and built for it—our pieces are lightweight, durable, tarnish-resistant, and resort wear approved.
  • How should I store and care for my Arica jewellery?
    Store in our airtight, travel-friendly pouches. Keep away from perfumes, sweat, and chemicals to extend shine and prevent tarnish.
  • What materials are used in Arica jewellery?
    We use high-shine 18k gold plating on premium stainless steel products, grade 304 stainless steel —all curated for everyday luxury and long-lasting wear. The beaded bracelets range use alloy finishing, meaning they are not anti tarnish, but since they are made to be affordable providing a wide range of designs we use allow rings and hooks.
  • Is your packaging eco-friendly and gift-ready?
    Yes, our jewelry comes in eco-conscious, reusable pouches that are perfect for gifting or travel. It’s luxury with intention. Boxes that are not meant to be thrown after you receive your order but instead for you to store your jewellery forever.
  • Do you restock sold-out products?
    Some of our bestsellers get a restock, but many are part of our limited edition drops. If you love something, we recommend you shop now before it’s gone.
  • Which Arica pieces are best for summer parties, destination weddings, or brunches?
    Our exclusive collection of coastal-inspired jewelry is perfect for destination weddings, sunny brunches, and poolside parties. Pair our layered gold chains or bold charms with breezy dresses and you’re good to go!
  • What’s the best jewelry to wear on a vacation to Greece, Bali, Maldives, Italy, or Goa?
    Our resort-wear inspired jewelry is perfect for dreamy getaways—think chunky gold hoops, dainty anklets, and tarnish-free necklaces made for sun-soaked beaches. Lightweight, durable, and super photogenic.
  • How do I layer Arica jewelry for that effortless beach-girl look?
    Start with a gold necklace, add a beaded element, and finish with a beachy pendant. Layered looks are our thing, and every piece is designed to mix & match. Wear bracelet stacks, put crystals, beads, metals, stack your rings according to different styles.
  • What’s the vibe of Arica’s jewelry brand?
    Think sun-kissed skin, salty air, and slow fashion. Arica is a luxury brand with coastal soul, bringing affordable elegance, premium quality, and handmade love to your everyday look.
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